he project is a smart training and awareness platform, it contributes to achieving the authority’s strategic goal of providing distinct and smart services to build leadership and management capabilities, as it provides employees with the latest specialized, professional courses, the platform have presentations of recorded training videos in different fields and topics and enables the employee to follow them online, and therefore it contribute to facilitating the training and performance development process for the employee, giving them a wider choice in time and place, and also it allows for an evaluation of the training course and testing the training efficiency by subjecting the trainees to exams after the end of each training.
The project is a comprehensive internal platform, which includes a set of applications and systems that represent a basic reference for employees in getting information and interacting with the systems and applications on the platform, it enables employees of RAKTA to follow the latest developments and activities implemented by the authority. and to follow their tasks through performance management systems, and give access to the innovation hub, and undergo training on the platform, as well as providing access to important documents and files that employees need in their daily work.
Based on the digital transformation strategy adopted by the Ras Al Khaimah Transport Authority, RAKTA accomplish the ERP system in order to automate the internal processes (financial, human resources, and licenses issuance for business activities), in order to reach the best practices in providing electronic service, the project used the latest global technologies the 360 Dynamic Microsoft and the Cloud System storage, it was completed in two phases and launched in March of 2020.
